We are hiring!
SALES ACCOUNT MANAGER
Salary: £27,000 Basic salary, (£40,000 per annum, OTE)
Position Overview:
We are seeking a highly motivated and organised Sales Account Manager to join our dynamic team. This role is pivotal in maintaining strong relationships with agents and customers while driving sales performance. The Sales Account Manager will be responsible for onboarding new accounts, managing customer relationships, ensuring order fulfilment, and achieving monthly sales targets. This role is ideal for a detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service.
Key Responsibilities:
- New Account Onboarding:
- Oversee the onboarding process for new clients and agents, ensuring a seamless transition and setup.
- Provide training and support for new accounts to ensure they are familiar with our products and services.
- Seeking maximum opportunity with the new account, through the onboarding process.
- Customer Contact and Management:
- Build and nurture strong relationships with customers to encourage consistent collaboration.
- Order and Quote Management:
- Follow up on orders, quotes, and reservations to ensure timely processing and delivery.
- Coordinate with internal teams to resolve any order-related issues.
- CRM Administration:
- Maintain and update the Customer Relationship Management (CRM) system with accurate and up-to-date information.
- Utilise CRM tools to track leads, opportunities, and client interactions.
- Business Development:
- Identify and pursue new accounts and agents to expand the company’s client base.
- Generate leads and follow through on potential opportunities to grow revenue.
- Sales Performance and Reporting:
- Meet or exceed monthly sales targets and contribute to team objectives.
- Provide detailed performance reports to management.
- Collaboration and Strategy:
- Liaise with internal teams to ensure client satisfaction.
- Provide feedback and recommendations for improving processes and increasing sales efficiency.
Qualifications:
- Proven experience in sales account management or a similar role.
- Excellent interpersonal and communication skills.
- Strong organisational skills with attention to detail.
- Proficiency in CRM software
- Ability to work independently and as part of a team.
- Goal-oriented with a track record of meeting or exceeding targets.
Preferred Skills:
- Experience in Interior Design Industry is advantageous
- Strong analytical and problem-solving abilities.
- Knowledge of the UK market and agent networks is an advantage.
What We Offer:
- Competitive salary: Base salary of £27,000 with OTE of £40,000
- Summer hours offered between 1st June and 31st August.
- Discretionary bonus scheme.
- Additional holiday award for long service.
- Flexible hours.
- City centre location within walking distance from shops, cinemas, and restaurants.
- Railway station within 5 minutes walking distance.
- Complimentary gym passes.
- Discount at local coffee shop.
- Staff product discount.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- The chance to work with a prestigious brand in the luxury market.
Benefits include 25 days holiday plus BH (holidays increases with service and are pro rata if part time), 37.5 hour week full time. Monday to Friday
Job Types: Full-time, Permanent
Additional pay:
- Bonus scheme
- Performance bonus
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Must have own car
Experience:
- interior design: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
FREELANCE TEXTILE DESIGNERWe are looking for a freelance textile designer to join our growing team at James Hare.You will work in collaboration with the head of design to create exclusive designs that meet the ethos of the brand.
Working with the Design Team, Creative Director, external suppliers, and internal departments to deliver quality fabrics, wallcoverings and trims to be launched into the international market.
Responsibilities:
- Creating original, unique, and exclusive designs for a variety of applications.
- Collaborating with colleagues focusing on colouring and design development.
- Interpreting trends appropriately for the brand.
- Working proactively with all members of the design, buying and production teams, supporting and developing business relationships to ensure successful results at all levels of the product journey.
- Liaising with suppliers to provide feedback on trials and developments throughout the design and production process.
- Working in collaboration with the Design Team to ensure deadlines are adhered to.
- Proactively researching into design and colour trends.
- Attending trade shows and exhibitions when required.
Qualifications:
- Have a high achieving degree in Textile Design or equivalent qualification.
- Experience as a Textile Designer in a commercial setting.
- Exceptional drawing and design skills.
- Excellent sense of colour with a good understanding of printing and weaving techniques.
- A strong knowledge and previous experience of CAD.
- Good knowledge of all aspects of the commercial fabric printing and production process including digital, rotary, and flat bed.
- A sound understanding of Intellectual Property Rights and all aspects of copyright related to design.
- Excellent communication skills with the ability to collaborate with all members of the design team and with other relevant departments.
- Be flexible and practical with task management and with the ability to work under pressure and within time scales.
Skills & Experience:
- Be highly creative and innovative.
- Have the desire to succeed with a can-do attitude.
- Be dedicated, passionate and self-motivated.
- Have meticulous attention to detail.
- Have the ability to work under pressure and to deadlines.
- Be able to work using own initiative as well as part of a team.
- Be friendly and collaborative.
- Have 2 or more years' experience.
How to Apply:
If you have a passion for design and possess the skills outlined above, we'd love to hear from you! Please send your resume and a cover letter detailing why you'd be a great fit for this position to careers@james-hare.com.
Freelance Seamstress
James Hare is looking for a skilled and reliable part time seamstress to join our team. This is an exciting opportunity for someone with excellent sewing skills and a keen eye for detail.
Skills Required:
- High-quality sewing abilities
- Neat and precise workmanship
- Experience with overlocking
Experience Required:
- Previous experience working for an interiors or fashion making-up company is essential.
Job Description:
- The role will involve making up items on an as-needed basis, such as cushions, samples, hangers, and showroom lengths
- Flexibility is key as tasks will vary depending on the workload.
Hours:
- Flexible and varied depending on project demands.
If you are a talented seamstress looking for flexible freelance work, we’d love to hear from you!
Please send your CV and portfolio to careers@james-hare.com.