If you are a personal customer and have a question, below are the answers to some of our most frequently asked questions. Got a very specific question? Please click the 'Contact Us' button below.
Where can I Buy James Hare Products?
James Hare is trade only, you can buy our products through selected retailers. Please visit the Stockists section of the website for a list of stockists in the UK and Ireland. For export enquiries, there is a list of agents and distributors worldwide.
How do I order a sample?
To view the colour or feel the texture of a fabric, you can orders samples on line from our website. As a member of the public you can order samples for a charge of 50p each. Alternatively contact your local stockist to organise samples for you.
Can I order fabric directly from the website?
All orders are referred to our selected retailers, for more information please visit the Stockists section on our website for a full list.
How do I find out prices?
A recommended retail price of any of our products can be given to you by one of our stockists. Please visit the Stockists section of the website to find a stockist in your area.
What is a Special Order?
We recommend that you check stock when ordering a Special Order fabric. Once stock is sold out of these particular fabrics, we shall not automatically replenish stock. We would be delighted to produce it specially for you but there is a minimum order quantity and lead time.
Fabrics are placed on Special Order due to level of sales and investments in newer collections. We offer the Special Order service, to give those customers that can order the minimum order quantity the opportunity to do so. We appreciate that not all customers can accept these minimum order quantities and therefore we always recommend to you similar fabrics which are available from stock with no minimum order quantity.